Microsoft Azure Architect Technologies (AZ-300) Practice Exam

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Which of the following is a method to demonstrate application availability?

  1. Utilizing better technology

  2. Documenting the service level agreement

  3. Implementing performance benchmarks

  4. Monitoring user interactions

The correct answer is: Documenting the service level agreement

Demonstrating application availability is fundamentally about ensuring that the application meets certain reliability and uptime standards. The best method among the provided choices for demonstrating application availability is through the documentation of the service level agreement (SLA). An SLA outlines the expected level of service, including uptime guarantees, response times, and other critical metrics. It serves as a formal agreement between the service provider and the customers, providing measurable commitments that can be tracked and reported against. While utilizing better technology can contribute to higher availability, it does not provide a clear framework or accountability for service levels. Similarly, implementing performance benchmarks and monitoring user interactions are essential for performance tuning and user experience insights, but they do not directly translate into an assurance of application availability in the way that an SLA does. An SLA explicitly states the minimum levels of availability that users can expect, making it the most definitive method for demonstrating that an application is available and reliable.